Help Center

Frequently Asked Questions

Can't find what you're looking for? Contact us at contact@gaxload.com

General

4 questions
Is Gaxload free? Do I need to register?

Yes, Gaxload is 100% free to use. You do not need to create an account to download games. However, registering may allow you to bookmark games or comment in the future.

What is the password for the archives (RAR/ZIP)?

Most of our files are not password-protected. However, if a password is required, it will be explicitly listed in the "Download Info" section of the game page. Common passwords include gaxload.

Why is my download speed slow?

We use third-party file hosts (like Mega, Pixeldrain, GoFile) to store games. Download speeds depend on these services and your internet connection. We recommend using a download manager like JDownloader 2 or IDM for better stability.

How can I support the game developers?

We strongly encourage supporting the creators! On every game page, we provide links to the developer’s Patreon, SubscribeStar, or Itch.io. If you love a game, please consider donating to them so they can continue development.

PC

3 questions
I get a "CRC Error" or "Corrupted File" when extracting.

This usually happens if you are using an old version of WinRAR or the default Windows extractor.

  1. Please install the latest version of 7-Zip (Free) or WinRAR.
  2. Right-click the file > 7-Zip > Extract Here.
  3. If it still fails, your download might be incomplete. Try redownloading.
The game won't start (Missing .exe or fast close).

This is often caused by Antivirus software (Windows Defender) falsely detecting game files as threats (False Positives).

  1. Check your Antivirus "Quarantine" chest.
  2. Restore the missing file.
  3. Add the game folder to your Antivirus Exclusion/Whitelist.
My save files are gone after updating a game!

To keep your progress, DO NOT delete the old game folder immediately.

  1. Extract the new version into a new folder.
  2. Copy the saves folder from the old version to the new version.
  3. Note: Some Ren'Py games store saves automatically in %APPDATA%/RenPy/, so updates work automatically.

Android

3 questions
Can I play these PC games on Android?

Yes! Many Visual Novels (Ren'Py) and RPG Maker games can be played on Android using JoiPlay.

  1. Download JoiPlay and the Ren'Py Plugin from the Play Store or their Patreon.
  2. Extract the PC game on your phone.
  3. Open JoiPlay > Add Game > Select the .exe file inside the game folder.
I get an "App Not Installed" error (APK files).

This error occurs for a few reasons:

  1. Storage Full: Check if you have enough space.
  2. Conflicting Signature: You might have an older version of the game installed. Uninstall the old version before installing the new one.
  3. Corrupted Download: The APK file wasn't downloaded completely.
The game screen is black but I can hear music.

This is a common issue with video codecs on Android.

  1. Make sure you have the latest version of JoiPlay.
  2. Go to JoiPlay Settings > enable "Hardware Acceleration" or try changing the Renderer option.

Safety

3 questions
Are the games on Gaxload safe?

We verify files before posting, but we advise users to always scan files with their own antivirus software. We are an indexing service and host files from various sources.

How do I report a broken link?

Please leave a comment on the game page or use the "Report" button (if available). We try to fix dead links within 48 hours.

How can I request a game removal (DMCA)?

Please refer to our DMCA Policy page for instructions. We respect copyright holders and will process valid takedown requests promptly.

Still need help?

Can't find the answer you're looking for? Please reach out to our support team.

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